Services

CRM Consulting provides a variety of management consulting services including:

Needs Analysis
Definition of Organizational Strategy
- Balanced Scorecard
- Strategic Planning Sessions
Design of Organization Structure
- Management Structure
- Reporting Relationships
Identification of Job Roles & Responsibilities
- Job Descriptions
- Job Knowledge, Skills & Abilities
- Leadership Competencie
Design of Recruitment Tool
- Resume Review
- Interview Guides & Assistance
Employee Selection Services
Business Process Mapping
Development of Performance Management Systems
- 360 Feedback Systems
- Performance Feedback Sessions
- Training & Development Plans
- Talent Development Programs
Development of Compensation and Reward Programs
- Individual and Team-Based Programs
Management of Organizational Change